Below, you’ll find details on what to pack, how to get here, important details on the property, ground rules, local recommendations, and checkout instructions.
*Please be sure to read this – we’ve created it so that you can have the best possible experience.
1831 Wild Pine Way Sevierville TN 37876 (we recommend using Waze as Google maps is not always accurate).
Here’s a basic list of what you might want to bring on your vacation. You’ll undoubtedly have your own needs, but we thought this might be helpful, knowing what we do about the amenities in this home.
We’ve attempted to ensure that our vacation home is appropriately stocked.
We will provide you with an access digital key code the day before your arrival by 1pm. This will allow you to check yourself into the property via the front door.
Check-in time starts at 4:00pm. Please do not arrive to the cabin until the scheduled check-in time as your door code will not work. It will also put stress on the cleaners and potentially delay your check-in time.
If you are arriving early, we suggest you explore the local restaurants and attractions at the Pigeon Forge Island.
The cabin can accommodate a maximum of 3 vehicles.
We know you’re here to have a good time and we want you to feel right at home. Our ground rules are designed to keep everyone safe and help make Chillin Away a great place to stay.
NO parties or events of any kind are permitted at the property.
We are on septic which means it’s sensitive. Please only flush toilet paper. We also do not have garbage disposals so please no food or grease down drains.
We can accommodate a maximum of 6 occupants, including visitors.
This is a smoke-free cabin, including the outside area surrounding the property—no smoking of any substance including vaping.
We love animals, but we chose to make this cabin pet-free due to many people (hosts included) being allergic. If you try to sneak in a pet, you will forfeit all deposits and will be asked to leave.
We understand that sometimes accidents happen. Should you break anything, please let us know immediately so we can get the item replaced quickly – if it’s minor we usually won’t charge. If it’s a larger issue (e.g. TV screen), we would like to agree on the cost with you before you leave to avoid any issues later.
You’ll need Wi-Fi to use most features on your phone because cell service is spotty at times. It’s fast enough for streaming TV, video calls, phone apps, and websites. The service is provided for your enjoyment, but you are responsible for safe and appropriate use and complying with all laws. If there is any loss of service, please contact us.
First time logging, simply input your name and email and you’ll be registered to the network (no password needed).
Check-out is at 10 AM
Please secure all trash in the bear bins to keep wildlife out (a $50 fee applies for any trash left outside the bins)
Leave kitchen free of open food and remove any food from refrigerator
Load all dirty dishes into the dishwasher, put detergent in compartment, and turn it on a normal cycle
Leave all used beds unmade and used towels on the floor.
Turn off any lights and appliances.
Please lock all doors, windows and slider.
Please note that our ratings are not the same as the classic hotel rating system. If a host is below the 4.3 start average, the account may be deactivated, and future stays may be cancelled. To give you a better understanding of our rating system, we have prepared a guide.
We always strive to give out guests a 5-star experience. Please let us know of any problems you may encounter during your stay, and we will do everything we can to resolve it.
Call 911 in case of an emergency
There are fire extinguishers on each floor. Please familiarize yourself with their location.
There is a first aid kit in the kitchen drawer. Please do not remove it from the property.
Please contact us via the platform where you booked or at (630) 349-5499. during business hours or in case of an emergency.